Abusiness impact analysis (BIA)is a document that outlines the potential effects of downtime on business operations. It identifies critical business functions and estimates the impact of disruption on the organization's ability to function. * Business impact analysis (Answer D):This document is specifically designed to assess the consequences of downtime and other disruptions. * Service-level agreement (Option A):Defines the expected level of service between a provider and a client but doesn't directly explain downtime consequences. * Business continuity plan (Option B):Outlines how the business will continue operating during a disruption but doesn't focus solely on the consequences of downtime. * Disaster recovery plan (Option C):Focuses on restoring systems after a disaster but doesn't outline the specific impact of downtime. CompTIA Server+ Reference:This topic relates toSK0-005 Objective 4.1: Explain disaster recovery concepts.