If the server is not reachable by name but can be accessed by IP address, it means that there is a problem with name resolution. The hosts file and the DNS server are both responsible for mapping hostnames to IP addresses. Therefore, the server administrator should check these two files for any errors or inconsistencies that might prevent the server from being resolved by name. Reference: https://www.howtogeek.com/662249/how-to-edit-the-hosts-file-on-linux/ https://www.howtogeek.com/164981/how-to-use-nslookup-to-check-domain-name-information-in-microsoft-windows/