According to the CompTIA PenTest+ Study Guide, Exam PT0-0021, a statement of work (SOW) is a document that defines the scope, objectives, deliverables, and terms of a penetration testing project. It is a formal agreement between the service provider and the client that specifies what is expected from both parties, including the timeline, budget, resources, and responsibilities. A SOW is essential for any penetration testing engagement, as it helps to avoid misunderstandings, conflicts, and legal issues.
The CompTIA PenTest+ Study Guide also provides an example of a SOW template that covers the following sections1:
* Project overview: A brief summary of the project's purpose, scope, objectives, and deliverables.
* Project scope: A detailed description of the target system, network, or application that will be tested, including the boundaries, exclusions, and assumptions.
* Project objectives: A clear statement of the expected outcomes and benefits of the project, such as identifying vulnerabilities, improving security posture, or complying with regulations.
* Project deliverables: A list of the tangible products or services that will be provided by the service provider to the client, such as reports, recommendations, or remediation plans.
* Project timeline: A schedule of the project's milestones and deadlines, such as kickoff meeting, testing phase, reporting phase, or closure meeting.
* Project budget: A breakdown of the project's costs and expenses, such as labor hours, travel expenses, tools, or licenses.
* Project resources: A specification of the project's human and technical resources, such as team members, roles, responsibilities, skills, or equipment.
* Project terms and conditions: A statement of the project's legal and contractual aspects, such as confidentiality, liability, warranty, or dispute resolution.
The CompTIA PenTest+ Study Guide also explains why having a SOW is important before starting an assessment1:
* It establishes a clear and mutual understanding of the project's scope and expectations between the service provider and the client.
* It provides a basis for measuring the project's progress and performance against the agreed-upon
* objectives and deliverables.
* It protects both parties from potential risks or disputes that may arise during or after the project.