The penetration tester should reach out to the primary point of contact as soon as possible to inform them of the critical vulnerability and the active exploitation by cybercriminals. This is the most responsible and ethical course of action, as it allows the client to take immediate steps to mitigate the risk and protect their assets. The other options are not appropriate or effective in this situation. Trying to take down the attackers would be illegal and dangerous, as it may escalate the conflict or cause collateral damage. Calling law enforcement officials immediately would be premature and unnecessary, as it may involve disclosing confidential information or violating the scope of the engagement. Collecting the proper evidence and adding to the final report would be too slow and passive, as it would delay the notification and remediation of the vulnerability.