The benefits of a security awareness training program are enhancing overall security and providing information on how to avoid phishing. Enhancing overall security is a benefit of a security awareness training program because it helps users understand the importance and value of security for themselves and their organization. It also helps users develop good security habits and behaviors, such as choosing strong passwords, locking their devices, reporting incidents, etc., which can prevent or reduce security risks and threats. Providing information on how to avoid phishing is a benefit of a security awareness training program because it helps users recognize and respond to phishing attacks, which are one of the most common and effective types of social engineering attacks. Phishing attacks involve sending fraudulent emails or messages that appear to come from legitimate sources to trick recipients into clicking on malicious links or attachments, or providing personal or financial information. A security awareness training program can teach users how to identify phishing signs, such as spelling errors, generic greetings, urgent requests, etc., and how to verify the sender, the URL, or the attachment before opening or responding. Lowering the incidence of hardware failures is not a benefit of a security awareness training program, but rather a benefit of a hardware maintenance program. A hardware maintenance program involves performing regular checks and repairs on the physical components of a system or network, such as disks, memory, CPU, power supply, etc., to ensure their proper functioning and performance. A hardware maintenance program can prevent or reduce hardware failures, which can cause data loss, corruption, or interruption for the system or network and its users. Increasing the availability of computers is not a benefit of a security awareness training program, but rather a benefit of a backup and recovery program. A backup and recovery program involves creating and restoring copies of data or systems in case of data loss, corruption, or disaster. A backup and recovery program can increase the availability of computers by ensuring that users can access their data or systems from alternative sources or locations in case of an emergency. Advancing end users' technical skills is not a benefit of a security awareness training program, but rather a benefit of a technical training program. A technical training program involves teaching users how to use various technologies or applications effectively and efficiently. A technical training program can advance end users' technical skills by increasing their knowledge, competence, and productivity with the technologies or applications they use. Creating IT security opportunities for end users is not a benefit of a security awareness training program, but rather a benefit of a career development program. A career development program involves providing users with guidance and resources to help them achieve their professional goals and aspirations. A career development program can create IT security opportunities for end users by exposing them to different IT security roles, paths, or certifications that they can pursue or obtain. Reference: The Official CompTIA IT Fundamentals (ITF+) Student Guide (Exam FC0-U61), Chapter 7: Security Concepts