Windows 10 アップデートが失敗した後、ユーザーはコンピューターを起動できなくなります。コンピューターを起動しようとすると、ユーザーには死のブルー スクリーンが表示されます。問題を診断するために技術者が実行する必要がある手順は次のうちどれですか?
正解:A
Booting in safe mode is the initial step to diagnose a computer experiencing a blue screen of death (BSOD) following a failed Windows 10 update. Safe mode starts the computer with a minimal set of drivers and services, allowing troubleshooting and identification of the problematic software or driver causing the BSOD. This mode provides a safer environment to uninstall recent updates or drivers, perform system scans, and restore the system if necessary. Other options like System Restore wizard, last known-good configuration, and resetting BIOS settings may be subsequent steps but do not directly diagnose the issue as effectively as booting in safe mode.