ユーザーのワークステーション モニターに BSOD が表示されます。ユーザーはすぐに電源ボタンを押して PC をシャットダウンし、問題を修復したいと考えています。その後、ユーザーが PC を再起動すると、BSOD が再び表示されるため、ユーザーはヘルプ デスクに連絡します。技術者が原因を特定するために使用する必要があるのは、次のうちどれですか?
正解:A
When a Blue Screen of Death (BSOD) appears on a Windows workstation, it indicates that there is a serious problem with the operating system. The stop code displayed on the BSOD can provide valuable information to help determine the cause of the issue. The stop code is a specific error code that is associated with the BSOD, and it can help identify the root cause of the problem. In this scenario, the user has encountered a BSOD and has restarted the PC, only to see the BSOD reappear. This suggests that the problem is persistent and requires further investigation. By analyzing the stop code displayed on the BSOD, a technician can begin to identify the underlying issue and take appropriate actions to resolve it.