ユーザーから、PC が時々起動しないと報告がありました。ユーザーが PC を再起動しますが、パフォーマンスが低下します。 技術者は、PC からカチカチという奇妙な繰り返しのノイズを聞きました。技術者が最初に行うべきことは次のうちどれですか?
正解:A
If a user reports that a PC occasionally fails to boot and makes a strange, repetitive, ticking noise, it indicates that the hard drive is suffering from a mechanical failure, also known as the click of death. This means that the hard drive is likely to fail completely soon and lose all the data stored on it. Therefore, the technician should try to extract or backup the data as soon as possible before replacing the hard drive with a new one.