Layer 2 switches use MAC (Media Access Control) addresses to direct packet transmission to the intended recipient. * MAC Address: A unique identifier assigned to network interfaces for communication on the physical network segment. * Switching: Layer 2 switches maintain a MAC address table to keep track of which MAC addresses are associated with which ports, enabling them to forward frames to the correct destination port. Reference: Cisco DevNet Associate Certification Guide, Chapter on Network Fundamentals and Switching.