ITIL.ITIL-4-Foundation.v2020-05-08.q35

試験コード:ITIL-4-Foundation
試験名称:ITIL 4 Foundation Exam
認証ベンダー:ITIL
無料問題の数:35
バージョン:v2020-05-08
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問題集の閲覧量:6628
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質問一覧
質問1 Which is the purpose of the 'monitoring and event management...
質問2 Which describes a standard change?...
質問3 What is typically needed to assign complex incidents to supp...
質問4 Which statement about service desks is CORRECT?...
質問5 Which dimension includes activities and workflows?...
質問6 Which is included in the purpose of the 'design and transiti...
質問7 Which practice updates information relating to symptoms and ...
質問8 Which is part of service provision?...
質問9 Which describes normal changes?...
質問10 Which practice owns and manages issues, queries and requests...
質問11 Which value chain activity ensures the availability of servi...
質問12 Which describes a set of defined steps for implementing impr...
質問13 What should all 'continual improvement' decisions be based o...
質問14 Which skill is an essential part of the 'service level manag...
質問15 What is a means of enabling value co-creation by facilitatin...
質問16 Identify the missing word in the following sentence. The use...
質問17 Which is NOT a component of the service value system?...
質問18 How does categorization of incidents assist the 'incident ma...
質問19 Which describes outcomes?
質問20 Which statement about the steps to fulfill a service request...
質問21 What is an output?
質問22 Which is a key requirement for a successful service level ag...
質問23 What defines the requirements for a service and takes respon...
質問24 Which activity captures the demand for incident resolution a...
質問25 Which TWO statements about the 'service request management' ...
質問26 What is the starting point for optimization?...
質問27 Which guiding principle recommends using the minimum number ...
質問28 Which practice provides a single point of contact for users?...
質問29 What type of change is MOST likely to be managed by the 'ser...
質問30 Identify the missing word in the following sentence. The pur...
質問31 Which statement about outcomes is CORRECT?...
質問32 Which practice requires that staff demonstrate excellent cus...
質問33 Which stakeholders co-create value in a service relationship...
質問34 Identify the missing word in the following sentence. A servi...
質問35 What is an event?